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SHIPPING POLICY
THE BASICS
1. Order Processing Time
Since all our stationery is custom-made, please allow [X] business days for production before shipping.
Orders with personalized designs may require additional time for proof approval.
2. Shipping Methods & Delivery Times
We offer the following shipping options at checkout:
Standard Shipping: Estimated delivery within [X] days after processing.
Expedited Shipping: Estimated delivery within [X] days after processing.
International Shipping: Delivery times vary based on location and customs processing.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free shipping may be available for orders over [X] (if applicable).
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
5. Lost, Delayed, or Damaged Shipments
We are not responsible for carrier delays but will do our best to assist in tracking your package.
If your order arrives damaged, please contact us within [X] days with photos, and we will work on a resolution.
If your package is lost, contact the carrier first. If you need further assistance, reach out to us at [Your Contact Email].
6. International Shipping
Customers are responsible for any customs duties or import taxes.
Shipping times vary based on destination and customs processing.
For any questions, please reach out to [Your Contact Email]. Thank you for shopping with [Your Brand Name]!
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